Phones, Internet on fritz Wednesday
Published 12:01 am Thursday, December 20, 2012
PORT ANGELES — A bad network card in the Capacity Provisioning Inc. operating center left a handful of Port Angeles customers with slow Internet and shoddy telephone connections Wednesday morning, company officials confirmed.
“The Internet was just real slow,” CPI Vice President Craig Johnson said.
“Phone systems are real sensitive to that.”
Johnson said in a follow-up email that the issues were caused by a faulty network card in the CPI rack, a wall of servers, routers and switches at the Port Angeles company’s network operating center.
“The card went ‘crazy’ and was spewing Ethernet packets, flooding that section of the network and making it appear to run slow,” Johnson said.
“Unplugging that server has fixed the problem until the card can be replaced.”
Johnson said four or five customers, including the Peninsula Daily News, had slow Internet beginning at about 7 a.m.
“Our engineers identified and fixed the problem around 10:30 [a.m.],” Johnson said.
CPI installed the citywide wireless system for Port Angeles.
