Many Washington residents received an emergency text message like this late Thursday night. As of Friday morning, the service has been restored according to Olympic Peninsula officials. (Drew Swanson)

Many Washington residents received an emergency text message like this late Thursday night. As of Friday morning, the service has been restored according to Olympic Peninsula officials. (Drew Swanson)

Emergency 9-1-1 service restored after widespread outage

PORT ANGELES — Clallam and Jefferson counties’ 9-1-1 system is back up and running this morning after the service was down in much of the country, including Washington state, a regional emergency management official said.

The 9-1-1 outage was connected to a disruption in service provided by CenturyLink that was first reported at about 1:30 a.m. Thursday that began afflicting 9-1-1 service in Washington state at about 8:30 p.m. Thursday, Karl Hatton said.

Hatton is regional emergency communications director for Peninsula Communications in Clallam County and Jeffcom 9-1-1 in Jefferson County.

About half of 9-1-1 service in the U.S. was affected by the disruption.

He said 9-1-1 service was restored at 3:30 a.m., went down again at about 6:30 a.m., then was fully restored again at about 6:50 a.m.

Anyone in Clallam and Jefferson counties who calls 9-1-1 and receives a fast or busy signal or encounters difficulty getting through can text 9-1-1 and get through.

In Clallam County, they also can call 360-417-2459 and, for West End residents, 360-374-2223, Ext. 1.

In Jefferson County, call 360-344-9779, Ext. 0.

Hatton said Peninsula Communications and Jeffcom 9-1-1 are posting updates on the services’ Facebook pages.

CenturyLink tweeted at at about 10:30 a.m. Thursday that “our network is experiencing a disruption affecting customer services.”

The company estimated at 9:30 p.m. Thursday that service would be restored by 1:30 a.m. Friday.

“We’re seeing positive progress with our service restoration efforts and our recovery plan is being accelerated as much as possible,” the company tweeted then.

At 7:46 a.m. this morning, CenturyLink tweeted, “We’re seeing positive progress with our service restoration efforts and our recovery plan is being accelerated as much as possible.”

________

Senior Staff Writer Paul Gottlieb can be reached at 360-452-2345, ext. 55650, or at pgottlieb@peninsuladailynews.com.

More in News

Erin Kluck of Port Townsend watches as her son Kaspar, 4, gives Santa Claus a high five during Saturday’s Uptown Port Townsend Farmers Market. Santa, aka Bryan Hood, said he’ll be manning the Crusty Crumb bakery table again, as the last two farmers markets of the year happen this Saturday and on Dec. 17. (Diane Urbani de la Paz/For Peninsula Daily News)
Give me five

Erin Kluck of Port Townsend watches as her son Kaspar, 4, gives… Continue reading

Santa, Christopher Thomsen, holds Lizzie on Sunday at Airport Garden and Nursery in Port Angeles as part of a fundraiser for the Peninsula Friends of Animals. More than a dozen dogs, some more wiggly than others, sat in Santa’s lap for a photo. (Dave Logan/for Peninsula Daily News)
Furry fundraiser

Santa, Christopher Thomsen, holds Lizzie on Sunday at Airport Garden and Nursery… Continue reading

Woman files suit against Olympic Medical Center

She cites behavior of former physician

Utility upgrades to close campground at Heart O’ the Hills next year

Project to replace water pipes could be finished in June

Repair shop to close Dec. 23

The Recyclery to focus on cycling programs

Chamber of Jefferson County aims to bring back its Young Professionals group

Members sought for task force that will help relaunch vision

First Fed Foundation awards $400,000 in fall grants

First Fed Foundation has awarded 22 organizations a total… Continue reading

2022 Woman of Excellence to be announced

The Port Townsend branch of the American Association of… Continue reading

Jefferson Transit to discuss board composition

The Jefferson Transit Authority Board will discuss the composition… Continue reading

Most Read