HELP LINE: To get help, tell your story

I REALLY HAVE a very cool job.

The other day I found myself in the midst of a very sharp group of folks, most of whom are, were or will soon be “caregivers.” (Obligatory definition: A “caregiver” is somebody who is taking care of somebody who needs to be taken care of, whether they like it or not.)

Ostensibly, the idea was to provide these very sharp folks with an opportunity to ask questions and, presumably, get some answers. Good idea, right?

Mostly, except that I was struck (again) by what a fluid and subjective thing “help” is. Time out.

The main idea of this little column, and a lot of other things I do, is to provide “help.”

OK, I admit I sometimes veer off into other uncharted domains, but “help” is the underlying rationale.

First of all, “help” only helps if it helps. Otherwise, it’s just an exchange; for instance:

Q: “What’s the mathematical expression for Einstein’s Theory of Relativity?”

A: E=MC2

Did that “help”?

Well, if all you were trying to do was complete a bizarre crossword puzzle, probably. If you were wanting to actually do something about it, probably not.

So, if someone has a pretty specific question about something in my world (which is not the Theory of Relativity), then a pretty short-and-sweet answer is probably fine, e.g.:

Q: “What does ‘DPOA’ stand for?”

A: “Durable Power of Attorney.”

Then, we’re all happy.

Unless, you want to actually understand what a DPOA does and why you might care.

If that were the case, I’m not sure you’re much better off than you were.

Let’s stop here.

If you do have a fairly specific question such as the one above regarding DPOA, try going to one of my favorite treasure troves of free information: https://www.wash ingtonlawhelp.org/, where you’ll find all kinds of great information about long-term care services (and supports; just hit the “60+” icon), etc., and you won’t have to sign up or provide a credit card or anything.

This site is maintained by the Northwest Justice Project, so it’s accurate and current. And, by the way, you’ll find a lot of other terrific information if you’re willing to noodle around a bit, so take your time.

That’s good, as far as it goes, but think about it: Aging and “long-term care” and surviving bureaucracy in America, etc. ad infinitum, is rarely that simple.

What most of us need most of the time is a conversation where one question leads to the next one which leads to the next one, which (hopefully) eventually leads to … Oh. I get it now.

That’s good, as far as it goes, but think about it: Most of our lives are pretty darned complicated.

And when the topic is something like trying to help Mom, who might or might not want or accept that help, and Mom isn’t exactly rolling in money and … well, things can get mighty complex, mighty quick.

Q: “What question would I even start with?”

Good question.

A: I don’t know.

I don’t know what question you should start with because I don’t think you should start with a question.

I think you need to tell the story. And, believe me, there’s a story.

True, someone like me probably doesn’t need all of the history, nuance and family foible-related minutiae, but I do need to hear the story. And you need to tell it.

You need to say it out loud, so you’re hearing it, too, and it’s not just roiling around in your brain (and, maybe, your heart) in disconnected bits and bites of stuff.

You need to tell the story.

So, what’s the point of all this? (Good question.)

You can call any of the numbers at the end of this column and a decent human being will listen to your story.

You don’t have to have a succinct, beautifully wordsmithed and scripted question all ready.

All you need to know is the story. And you do know the story.

Then together you can decide where to go from there and what might actually constitute help for you — and yours — in your story.

In other words, you can just be a human being, who is talking to another human being, trying to figure it out.

And that conversation won’t cost you a cent.

Sometimes, though, a regular old question is fine. For instance I can hear the question that is going through your mind right now, so …

A: I know. I can’t help it.

________

Mark Harvey is director of Clallam/Jefferson Senior Information & Assistance, which operates through the Olympic Area Agency on Aging. He is also a member of the Community Advocates for Rural Elders partnership. He can be reached at 360-452-3221 (Port Angeles-Sequim), 360-385-2552 (Jefferson County) or 360-374-9496 (West End), or by emailing harvemb@dshs.wa.gov.

More in Life

Pictured are Susan Hillgren, on left, and Emily Murphy.
TAFY donation in Port Angeles

The Port Angeles Garden Club has donated $1,000 to The Answer For… Continue reading

OPEN’s Spring Tack Sale is Saturday, 9 a.m. to 3 p.m., 251 Roupe Road (off Hooker Road). Proceeds benefit rescued horses, minis, ponies (such as the one pictured with grossly overgrown hooves) and donkeys. Western and English saddles, saddle pads, halters, sheets, bits, bridles; western jewelry, clothes, boots and more. (photo by Valerie Jackson)
HORSEPLAY: Clean up after yourself and your horse

CLEAN UP ON aisle 7! Remember: Unlike a grocery store clerk who… Continue reading

The Olympic Kiwanis Club reports that its recent electronics recycling event was even more popular than planned for.
Kiwanis recycling event a success

The Olympic Kiwanis Club reports that its recent electronics recycling event in… Continue reading

Future Chefs contest names cooking contest winners

Sodexo and the Port Angeles School District have announced… Continue reading

A GROWING CONCERN: Get the dirt on soil

SINCE WE TALKED extensively about you growing your own award-winning vegetables, we… Continue reading

ISSUES OF FAITH: Finding solace in song

WHEN OUR DAUGHTER Maggie died, I found so much comfort in listening… Continue reading

OUUF speaker scheduled

The Rev. Bruce Bode will present “Are All Humans… Continue reading

The Rev. Pam Douglas-Smith.
Unity in Port Townsend planning for Sunday services

The Rev. Pam Douglas-Smith will present “Love is Orange:… Continue reading

The Rev. Cindy Akana
Program scheduled for OUUF on Sunday

The Rev. Cindy Akana will present “Nurturing Your Inner… Continue reading

Andrew May/For Peninsula Daily News   
Now is the perfect time to lay down some rich, organic compost and rake in a high quality grass seed for a beautiful lawn come summer.
A GROWING CONCERN: Garden chore list grows in spring

SPRING HAS SPRUNG, the grass has risen, now’s the time to get… Continue reading

Some of the evidence recovered when they were arrested.
BACK WHEN: Jail break on the Olympic Peninsula

THE STORIES OF life and crime can take many twists and turns.… Continue reading

ISSUES OF FAITH: Be a bastion of truth against the onslaught of lies

“A lie can travel half way around the world while the truth… Continue reading